The Solution

Salesforce Partner Communities was the perfect tool for this job. Groundswell worked with Forever Living to create a fully branded experience, working Communities seamlessly into the company's existing user interface.

Using Forever Living's design, we enable distributors to choose website templates to market their businesses, linking them back to Salesforce so that any new prospects will correctly display as part of their downline.

We created a customized mapping tool for an at-a-glance view of a distributor's downline and created dashboards that gave distributors quick, visual access to never-before-seen data to help them with forecasting, sales, lead generation, performance tracking, and motivating and rewarding distributors in their downline.

With email templates, name lists, calendars, follow up tasks, we set up the Community to streamline daily operations. To expand on these capabilities, we integrated Communities with numerous back-office systems and cloud apps, including Google Apps for email, events and hangouts, a payment processing tool for credit card payment processing. We integrated to Pinterest to help distributors connect to why they do what they do directly from the app. With single sign-on, all these applications can be accessed in one unified, easy user experience.

This application is currently available in over 30 languages for deployment for over 100 countries. With such a large user base, this project involved over 100 million rows of data in Salesforce and required an innovative Large Data Volume architecture for high performance.